Refund & Return Policy
Last Updated: July 13, 2026
At Kingdom Culture The Brand LLC, many of our products are made or produced specifically after an order is placed. Because of this, all sales are generally final, and we do not accept returns or exchanges due to incorrect size selection, change of mind, or buyer’s remorse.
However, we want to make things right if there is a problem with your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 7 days of delivery at:
support@kingdomculturethebrand.com
Please include:
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Your order number
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A description of the issue
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Clear photos showing the problem
Once your claim is reviewed and approved, we may provide a replacement or refund, depending on the circumstances.
Sizing
Customers are responsible for reviewing available sizing information before placing an order. We are unable to provide refunds or exchanges for items ordered in the wrong size unless the wrong size was sent due to an error on our part.
Order Cancellations
Because orders may enter production shortly after they are placed, cancellations are not guaranteed. Please contact us as soon as possible if you need to request a cancellation.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
For questions regarding an order, please contact:
Kingdom Culture The Brand LLC
Email: support@kingdomculturethebrand.com
